Frequently Asked Questions
Everything you need to know about shopping with My Accessories.
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Shipping is free on all orders over $50, otherwise a flat rate of $5.99 applies.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
What materials are used in your jewelry?
Our pieces are crafted using high-quality materials including 14k gold plating, sterling silver, and hypoallergenic stainless steel to ensure durability and comfort.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's journey.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location but generally take between 7-14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.